Work Request – An overview

Introduction

The “Work Request” business component allows the user to create requests for carrying out maintenance activities on equipment/location. A request is a document that is used to report and register a request for maintenance by an employee, encountering a specific problem on the equipment, to the respective planning group or planner. The planner in turn raises a work order based on the request to initiate appropriate action for restoration of the faulty equipment. This business component also enables you to process a request, reverse a request and close a request.

Feature Highlights

• You can create work requests for corrective maintenance

• You can automatically route the requests to maintenance planners concerned for approval

• You are provided with the facility of forwarding the requests to multiple planners for approval or inspection.

• You can monitor the progress of work and close requests on satisfactory completion of the maintenance work.

• You are provided with the option of generating work orders with reference to work requests on approval.

List of Activities